Letting Agents
Right-to-rent compliance without the paperwork pile.
Collect tenant documents securely, verify quickly, and delete on schedule with proof.
Letting teams handle a constant flow of tenant files, guarantor details, and ID checks. Docustody streamlines the intake so you can process applications faster without putting data at risk.
Every tenant request includes a checklist, deadline, and audit trail so you can prove compliance with right-to-rent obligations while keeping your inbox clean.
Compliance focus
- • Right to Rent requirements supported
- • GDPR requirements supported
Document types covered
- • Proof of ID and visa status
- • Proof of address
- • Employment references
- • Bank statements or payslips
- • Guarantor documents
- • Signed tenancy agreement
Pain points we solve
Less chasing, more confidence.
Docustody fixes the gaps that slow teams down and create compliance risk.
Use cases
Workflows tailored for Letting Agents
Tenant referencing
Use a standardized request that captures all required evidence with clear deadlines and reminders.
Guarantor onboarding
Keep guarantor documents separate from tenant files, with access controls for each party.
Portfolio transitions
Collect historical files for tenancy transfers, then auto-delete once checks are complete.
Proof points
- • Automated deletion reduces storage risk for sensitive tenant data.
- • Right-to-rent checklists are consistent across every branch.
- • Clients see exactly who accessed their documents.
“Our referencing workflow is now consistent across branches and we finally have proof of deletion when files expire.”
Lewis Patel · Lettings Director
Resources
Checklists and guides for Letting Agents
Use these resources to educate clients and keep every request consistent.
FAQs
Frequently asked questions
Does Docustody support multi-branch agencies?
Yes. You can set branch-specific templates, permissions, and retention rules while keeping a centralized audit log.
Can tenants upload from mobile?
Absolutely. Upload links are mobile-first, and tenants can take photos of ID documents directly.
How long are right-to-rent documents kept?
Retention is configurable. Many letting agents choose 30-60 days, then receive deletion certificates.
Ready for secure document collection?
Launch a letting agents vault in minutes and keep documents only as long as necessary.