Right-to-rent compliance without the paperwork pile.
Collect tenant documents securely, verify quickly, and delete on schedule with proof.
Compliance focus
- Right to Rent requirements supported
- GDPR requirements supported
Document types covered
Letting teams handle a steady flow of tenant files, guarantor details, and ID checks. Docustody takes the intake off your inbox, so applications move faster and the data stays in one secure place.
Every tenant request includes a checklist, deadline, and audit trail so you can prove compliance with right-to-rent obligations while keeping your inbox clean.
Pain points we solve
Less chasing, more confidence.
Docustody fixes the gaps that slow teams down and create compliance risk.
Tenant files are scattered across email threads and shared drives.
Right-to-rent checks require fast turnaround but secure handling.
Temporary documents are kept too long without retention controls.
Chasing guarantor paperwork delays move-in dates.
Use cases
Workflows for Letting Agents.
Tenant referencing
Use a standardized request that captures all required evidence with clear deadlines and reminders.
Guarantor onboarding
Keep guarantor documents separate from tenant files, with access controls for each party.
Portfolio transitions
Collect historical files for tenancy transfers, then auto-delete once checks are complete.
Proof points
- Automated deletion reduces storage risk for sensitive tenant data.
- Right-to-rent checklists are consistent across every branch.
- Clients see exactly who accessed their documents.
“Our referencing workflow is now consistent across branches and we finally have proof of deletion when files expire.”
Lewis Patel
Lettings Director
Resources
Checklists and guides for Letting Agents.
Use these resources to educate clients and keep every request consistent.
FAQs
Frequently asked questions
Does Docustody support multi-branch agencies?
Yes. You can set branch-specific templates, permissions, and retention rules while keeping a centralized audit log.
Can tenants upload from mobile?
Absolutely. Upload links are mobile-first, and tenants can take photos of ID documents directly.
How long are right-to-rent documents kept?
Retention is configurable. Many letting agents choose 30-60 days, then receive deletion certificates.
Ready for secure document collection?
Open a letting agents vault, send the link, and let Docustody handle the deletion and audit trail.