Product overview

Document Collection Software with Automatic Deletion

Docustody is built around temporary custody, not permanent storage. Launch secure vaults, request documents with guided checklists, and prove every action with audit-ready reports.

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Why teams switch

  • Replace email attachments with secure, expiring links.
  • Show clients a live timeline with deletion countdowns.
  • Export audit trails in minutes for FCA and GDPR reviews.
  • Eliminate long-term storage risk with automatic deletion.

Core features

Everything you need for compliant document intake.

Each feature is built to reduce operational risk, improve client trust, and save advisors hours every week.

Feature

Automatic deletion with certificates

Set retention windows for every vault and prove documents were deleted on time with exportable certificates.

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Feature

Client transparency dashboard

Give clients visibility into who accessed their files, when they expire, and what is still outstanding.

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Feature

Audit trails built for compliance

Capture every upload, view, and deletion event to support FCA and GDPR audits without manual logging.

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Feature

Guided document requests

Use templates and checklists to request the right documents the first time, reducing rework and delays.

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Feature

Secure, expiring links

Replace email attachments with encrypted links that expire automatically and keep files protected.

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Compliance built in

Security you can prove.

Docustody captures every document event, from upload to deletion. Compliance teams can generate a full audit report without digging through inboxes or shared drives.

Audit-ready exports with timestamps and user details.
Retention policies enforced automatically, not manually.
Clients see who accessed their files and when they expire.

Use cases

  • Mortgage onboarding with document checklists.
  • Right-to-rent verification for letting agents.
  • KYC and suitability reviews for advisors.
  • Claims intake for insurance brokers.
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Frequently asked

Product FAQs

How does automatic document deletion work?

Documents are automatically deleted after your chosen retention period (typically 14 to 90 days). Both you and your client receive a deletion certificate as proof.

Is Docustody GDPR compliant?

Docustody is built for GDPR compliance with time-bound retention, audit trails, and UK data residency options.

Can we customise document checklists?

Yes. Create templates for each onboarding workflow and reuse them across teams and branches.