Insurance Brokers

Simplify underwriting document intake.

Collect risk evidence, policy documents, and claims files in a secure, time-bound vault.

Insurance brokers manage a constant flow of underwriting evidence, claims documents, and policy updates. Docustody keeps each client file organized with clear deadlines and automatic clean-up.

Give clients a secure way to send sensitive documents, while your team tracks every action and retains evidence only as long as necessary.

View product

Compliance focus

  • FCA requirements supported
  • GDPR requirements supported

Document types covered

  • Policy schedules
  • Claims evidence
  • Risk assessments
  • Proof of ID
  • Financial statements
  • Loss run reports

Pain points we solve

Less chasing, more confidence.

Docustody fixes the gaps that slow teams down and create compliance risk.

Claims documentation arrives in multiple formats across email and FTP.
Underwriting evidence is difficult to track and audit.
Retention is inconsistent across lines of business.
Clients struggle to know what evidence is outstanding.

Use cases

Workflows tailored for Insurance Brokers

New policy onboarding

Request underwriting evidence and policy questionnaires in one guided request.

Claims intake

Collect supporting documents quickly, with automatic reminders for missing items.

Renewal reviews

Capture updated risk data each year while auto-deleting outdated files.

Proof points

  • Time-bound vaults prevent over-retention of claims evidence.
  • Clear audit trails help demonstrate compliance with FCA oversight.
  • Clients can upload from any device without new accounts.

We finally have one workflow for policy evidence and claims that clients actually use.

George Miller · Commercial Lines Broker

Resources

Checklists and guides for Insurance Brokers

Use these resources to educate clients and keep every request consistent.

Mortgage Application Documents

Checklist

Open checklist →

How to Collect Client Documents Securely

Guide

Read guide →

FAQs

Frequently asked questions

Can we separate files by line of business?

Yes. Create separate vault templates for property, commercial, and personal lines with tailored checklists.

Is Docustody suitable for claims handling?

Docustody provides secure uploads, clear status tracking, and automatic deletion once claims close.

Ready for secure document collection?

Launch a insurance brokers vault in minutes and keep documents only as long as necessary.

Explore product