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Docustody vs Dropbox for client document intake

Use Docustody when you need regulated client intake with defined retention. Use Dropbox for internal collaboration or long-term storage.

Feature comparison

FeatureDocustodyDropbox
Purpose-built client intakeYes, with guided requestsNo, general file storage
Automatic deletion timelinesYesManual or policy-based
Audit trail visibilityDetailed per-document logsBasic activity logs
Client-facing transparencyYesNo
Secure upload without accountYesLimited via file request

Why teams choose Docustody

  • Designed for regulated workflows and time-bound custody.
  • Clear audit trail and deletion certificates.
  • Guided checklists improve completion rates.

Where Dropbox shines

  • Reliable file syncing and storage for internal teams.
  • Large ecosystem for collaboration.

Verdict

Docustody focuses on compliance-ready collection and disposal. Dropbox is strong for internal file storage but lacks built-in deletion proof and client transparency.

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